DESPICABLE SERVICE.

DESPICABLE SERVICE.

YOUR AGENTS DONT VALUE CUSTOMER, THEY HANG UP , THEY ARE LAZY, THEY TRANSFER YOU FROM PILLAR TO POST. THEIR ANSWERS ARE IRRELEVANT.

LINAH WAS SO LAZY , PALESA , SHE FIRST SAID THERES NOTHING SHE CAN DOAND HUNG UP. I WISH WE COULD ATTACH CALL RECORDINGS SO PEOPLE CAN HEAR HOW UNHELPFUL THEY WERE.

I KEPT ASKING FOR THE SUPERVISOR OR MANAGER AND MAMUGADI KEPT TRANSFERRING TO ALL THE CUSTOMER AGENTS . WASTING MY TIME AND AIRTIME.

YOUR APP IS SELLING US DREAMS , YOU PROCESS PAYMENT BUT IT NEVER ARRIVES TO THE RELEVANT COMPANY AS IT REMAINS ON PENDING. WE LOOSE BOOKINGS BECAUSE OF THIS.

LERATO REALLY TRIED TO SAVE THE DAY , SO DID RENELIWE BUT UNFORTUNATELY THEY COULD ONLY GET ME TO A CERTAIN POINT. I STILL DONT HAVE A BOOKING DUE TO FNB NOT AUTHORIZING THE PAYMENT BUT KEEPING PAYMENT ON PENDING DUE TO THEY'RE APP .