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Muhammad M

1 reviews | Active since Mar 2018

19 Mar 2018, 11:14

Despicable service and no response from FNB

The waiting period in the branch for deposits at the tellers is despicable and a security risk. Nobody seems to care not even head office I have logged numerous complains and nothing seems to be happening for the pass years now, please can the CEO OF FNB contact me to resolve this matter. Thank you

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Mar 2018, 11:38
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***