1 reviews | Active since Nov 2013
Despicable Service
The actions, or lack rather, of your untrained and inefficient staff has *****ed and harmed my credit profile. NOTHING has been done to rectify this despite the countless number of call and complaints. For 4 months I’ve been begging for a service I pay for every single month. The last contact made was on the 13th of December when I was promised - by 4 different staff members- that my account would be rectified and that I’d get a new card delivered in the same week. I’ve heard nothing since. WHEN WILL THIS BE RECTIFIED AND WHAT HAPPENS TO MY CREDIT PROFILE WHILE YOU DO SWEET NOTHING?!?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)