WZ
Wendy Z

1 reviews | Active since Mar 2011

06 Jul 2015, 12:03

Deserve an Award on most innovative ******

On the 2nd July @ 08:57 I sent the following email , to which @ 12:40 on the same say I received response to say I wpuld be responded to in 1 business day. Today mark the 2nd business day and still no response Is this what has come off FNB ??<br> \<br> Good Day<br> <br> Yesterday at 21:42 I made a transfer from my savings pocket to the above mentioned account number to accommodate a debit order from zone Fitness that goes through today.<br> <br> To my surprise My debit order got rejected and now I am left with an amount of R138 which I feel shouldn't be an amount I am paying as I had funds in my account at the time the debit order went off.<br> <br> To my understanding transfers on inter-accounts are done immediately so

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jul 2015, 12:39
Official
Hello wendyzol,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 717185 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)