1 reviews | Active since Apr 2010
Depusted amount never gets returned
So since December 2019 I have been promised my Money back into my account. I had a debit order from Telkom and my contract ended 11 months ago. One of the consultants advised me to call Telkom which I did but Telkom advised me it will be easier for me to get the bank to reserve it. Everytime I speak to a Premium cheque account consultant they advise me 24hrs they will be in contract. Yet I'm still waiting. I last spoke to a consultant on Wednesday last week. I did receive my December January and going forth months after. I still did not recieved September October and November 2019. Yet FNB charges me Over R215 per month for fees. Which I dont think it's on. Can someone senior please deal with my request.
Advising me on things I knew already.
I did reply 5 mins later asking what about the other months in action of this Hello Peter.
Recieved nothing.
No phone calls no nothing.
Yet FNB still charges me R125 as unpaid as one of the places I swiped at on came off now.
So does FNB do this to all clients? Asking since December/January.
I have a email from fnb as they will reply to me in 24 to 48 hours.
Remember I wrote this complain on Monday. And Tuesday was a Public holiday. But still waiting for someone to contact.
Fnb is really not getting back to me.
Very disappointed client.
Advising me on things I knew already.
I did reply 5 mins later asking what about the other months in action of this Hello Peter.
Recieved nothing.
No phone calls no nothing.
Yet FNB still charges me R125 as unpaid as one of the places I swiped at on came off now.
So does FNB do this to all clients? Asking since December/January.
I have a email from fnb as they will reply to me in 24 to 48 hours.
Remember I wrote this complain on Monday. And Tuesday was a Public holiday. But still waiting for someone to contact.
Fnb is really not getting back to me.
Very disappointed client.