CM
Claudette M

1 reviews | Active since Feb 2012

05 Sept 2016, 16:54

Depositing a cheque at the ATM

<p>Why can I not deposit a cheque at an FNB ATM. I did it last month at the Woodmead ATM last month and now all of a sudden it is not possible anymore. The Woodmead staff have no idea what the machines can and cannot do. I know it is an archaic method of payment, but now I am stuck with this cheque and all I want to do is deposit it. I should not have to stand in the ridiculously long queues at the tellers. Please tell me WHERE there is a FNB ATM where I can deposit this check.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Sept 2016, 10:37
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Points of Presence who will provide you with feedback.

The reference number is **********

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)

CM
Claudette M's update06 Sept 2016, 12:52
Reviewer Update

So a lady from Woodstock in Cape Town phoned to help me with an ATM there. Bit of a problem that I live in Woodmead, Johannesburg, Gauteng :-(