Depositing a cheque

<p>Went into FNB Waterfall Mall Rustenburg today to deposit a cheque I had received from Austraila. At the door of the bank I was given an electronic queing slip No. 36. On the slip it said I could expect to wait for 32 minutes to be attended to. I went and sat down and waited my turn. That was at 10h04. As the people at the tellers leave the next person is called on the PA system quoting their number and to which teller to report. There are about 14 teller stations in the bank of which more than half were not manned. About 30 minutes later I heard them calling number 41 to counter nine. A short while later No. 44 was called to the tellers. I called a bank employee walking around the floor advising people on what to do. I asked her why people who had come into the bank after me were being attended to. She said their business was of a certain nature and not the same as mine. At 11h25 I was eventlually called to counter No. 3. There it took another 30 minutes to get me authenticated, documentation filled in etc. I felt the bank at 12h00. The best part of 2 hours to deposit a queue in my own account.</p>