Deposited Money got stuck in the ATM

I went to deposit funds last week on the 26/01/2015 at Nicolway ATM Number ATM***1, the deposit was for R1820.00 and the ATM only processed R40.00 and R1780.00 was not processed and I tried to get it deposited on the second attempt, but I got the message saying that YOU CASH DEPOSIT WAS UNSUCCESSFUL, this transaction failed at 12:51 and thereafter the machine got jammed and I called one lady inside the FNB DOT Branch to help and we went inside to complete the forms and she confirmed to me that it will be sorted within 96 Hours which is 4 days but to date the matter has not been resolved. My supplier is still not being paid. I was depositing the funds to AVON, account number *** and the reference number is ***. I need this matter to be resolved before the end of the day as the whole delay messes my credit profile as it will now the amount due appears as amount in arrears on that side.This matter has now dragged for 6 working days with FNB