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nkosinathi N

1 reviews | Active since Oct 2015

11 Dec 2015, 22:07

DEPOSIT SLIP FROM ATM

I paid R3000.00 on rosebank atm terminal no:***5... Using ref ILAF204 date 03/12/2015 I have suffered with such incident I'm sleeping In a garage patrol station...... Since landlord is seeking proof of payment hence I used contact *** and my names as nkosinathi m Ngomane *** the ATM terminal had a printer problem and I. Now stranded I went to fnb branch less effort to help <br> <br> Please assist I'm soak wet in a garage station.... I'm depending on that reciept for my gate keys....

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Dec 2015, 12:07
Official
Hello mnngomane,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 832104.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)