1 reviews | Active since Dec 2016
DEPOSIT NOT PROCESSED TO MY ACCOUNT
<p>i deposited money into my account on the 29th November 2016 and the ATM gave an error message , i went to the bank the following morning and the gentlemen called Anda said the matter will be resolved on the 30 th of November. Today is the 1st of December and I still do not have the money in my account. my month end bills could not be paid because of this and the branch is not communicating with me the last time i called a lady called Minikazi said they were waiting for technicians who arrived at 10am. its 4 pm and no call from the bank or any sort of feedback. ANNOYED.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)