Deplorable service, not worth having a bank account with RMB

If you are contemplating moving banking or becoming a private wealth customer think again. In the five years I have been a private wealth customer I paid the ridiculous monthly fee NEVER to be assisted by any private/ personal banker. When I tried to close the account, it literally took me 7 months to close the account, going back and forth and them finally admitting they were wrong and paid back money that they owed me.

Deplorable service at best, which you pay a premium only for using the premier lounge at the airport, which have to be activated before you can use it. Just too many t&c's and NO service.

This brings me to the point, I have one last account at RMB which I hopefully will get rid of, I am paid in advance, but all of the sudden I cannot view my outstanding balance. I think they are up to something again.

Please be wary of doing any business with FNB/ RMB, there are so many hidden costs and t&c's you'll be amazed...