GA
Gavin A

1 reviews | Active since Jun 2012

30 Jan 2015, 12:16

Department switching!

I phoned FNB to determine what happened to cash deposit that was done at one of their branches. I was transferred from sales to General banking to Online banking to ***** division to general banking to business banking to online banking to business banking to general banking and then back to business banking to be told that they cant help. 10 different divisions all clueless and passing the buck. \How can we help you?"Seems like you cant!<br> """

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2015, 12:33
Official
Hello Gavin Attwell,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)