***** department service is awful

***** department service is truly ********** I have been waiting for Nomthandazo Magwaza to respond to my case since Monday till now nothing and have sent her all the relevant information and the other bank has supp**** her with information to withdraw the case as the client and I have come to an agreement but still nothing from her and it's more than 3 days no email to update or call truly ********** I can't even but electricity or food what a awful experience from a bank I just recently switched back to I left because my money was getting ****** from my account and it would take 2 weeks to come back now this wow truly disappointed in FNB