Demanding Payment before the time

Item: FNB (First National Bank)
Rating: 1
Author: Khalid E

My Wife is with FNB and she took out a Temp loan of R1000 from her FNB bank account. Its been about a week or 2 and FNB are sending her SMS's demanding payment in 2 Days...

As far as i can see on your website, This "FLEXI" loan allows 31 Days to pay it???

Do not offer something when you cannot deliver what you promised... Please Advise on why this is so.

Helpful (0)

Replies (3)

Khalid E's updateReviewer Update

30 Oct 2017, 10:10

FNB Was called by my wife, It seems like a misunderstanding, the SMS received was a notification from FNB to deposit money into the account as there is a pending debit order on the 1st. hence requesting payment to be made into the account and not requesting payment on the Loan. Will make a payment this afternoon. Thanks

Khalid E's update30 Oct 2017, 10:10

Reviewer Update

FNB (First National Bank)'s replyOfficial

30 Oct 2017, 10:11

Good Day

Thank you for your posting,

Will you be so kind in providing your wife with the number for Temp Loans *** as she will need to be authenicated

before gaining access to her profiles and assisting with this matter.

Apologies for the frustration caused we hope to get resolution on this.

***

Kind regards,

Hello Peter Team

Daffnie Govender

FNB (First National Bank)'s reply30 Oct 2017, 10:11

Official