KA
Kimberley A
1 reviews | Active since Oct 2019
26 Oct 2019, 11:51
Demand Debit - Unable to reverse
Finally spoke to a consultant after two calls (holding on for 30mins on each call) for them to tell me their systems are down - okay, I can understand if there is any truth to it.. I need assistance with reversing an unauthorized demand debit on my account to which the consultant confirmed that I can do so through my app and online banking. Well I tried and it does not work! Now what I am to do??
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Oct 2019, 12:09Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply26 Oct 2019, 12:09
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***