Delivery Service

I app**** for a Platinum Cheque Card through the app, the delivery company has been in contact since Friday but for some reason they claim to \not hear me properly"or they just hang up after a few seconds although I can hear the person on the other side. <br> <br> *PLEASE arrange for my card to be delivered to a branch. I am on the road everyday all day and cannot commit to an address and time. I had this discussion before with my Discovery credit card and after fighting FNB obliged to my request so there is no reason it cannot be arranged again. Please advise. <br> <br> FNB query reference number: 392QZP1N"""