JS
James S

1 reviews | Active since Dec 2014

23 Mar 2015, 08:40

Delivery Policy

This is really just a heads up to everyone who considers buying anything on the ebucksstore.<br> <br> Don't.<br> <br> The after sales service is awful. They don't even have a dedicated tracking telephone number and the consultant seemed genuinely surprised that I was following up on the status of my order.<br> <br> It takes up to 14 business days for the order to be delivered. You are charged for delivery. If you compare that to similar suppliers TakeAlot, Zando, Superbalist, Spree etc. The service pales in significance. The call center staff have a disgusting attitude. The manager who I spoke to Ismael something or other seems only interested in spouting company policy of \Up to X working days".<br> <br> Also"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Mar 2015, 09:45
Official
Hello JamesStewart121,

Thank you for raising your complaint.

As per your telephonic conversation with Patrick, you have been assisted with your complaint.

Regards,

The eBucks Team