VP
Viehann P
1 reviews | Active since Mar 2019
08 Mar 2019, 17:16
Delivery of credit card
I do not complain often! Please review your choice of courier for the delivery of bank cards. I was shocked by the service I received from Takelot.com today. They did not go to any effort in contacting me after the call was dropped to confirm my card delivery. I phoned their call centre more than 7 times to follow up just to hold for 10 minutes each time.
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Mar 2019, 08:38Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Mar 2019, 08:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)