Delivery Dealings

Hi All,<br> <br> Last week I had a dispute about my credit card with communication and what information was given.<br> <br> ***<br> <br> A new card was organised and to be delivered to my place of work 02/12/2015 between 8 - 4.<br> <br> Courier called me at 15:30 saying he might not make it by 4, if I could give him a call when I leave the office. I called him at 5pm saying im leaving.<br> He asked me if I could meet him on the highway somewhere to deliver my card.<br> <br> HOW IS THIS ACCEPTABLE????<br> <br> As my call with Gloria with above reference number, I needed this card urgently by Wednesday 02/12/2015 and that the service was shocking up till Thursday 26/11/2015.<br> <br> Now I get this type of service???<br> <br> Im currently trying to get hold of someone at your call center to try explain this to me.<br> <br> As I see it, FNB has gotten too big to care about its customers and service. They just take the monthly fees and move on.<br> <br> I expect a call from somebody with authority regarding the above by end of day. If not, you will be losing another customer.<br>