LP
Lynn P
1 reviews | Active since Nov 2018
05 Nov 2018, 11:18
Delivery a *******!
I understand that delivering a cheque card outside the country cost money but if I lived in Russia or India I understand the cost would be higher. I live in a neighbouring country so why so expensive to get the card. If I had know earlier I would have picked it up in South Africa. It is easy to cross the boarder. R600 plus the cost of R100 for a new card is excessive. I am close to retirement so every cent counts. My account will be closed in the next few months.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
06 Nov 2018, 06:59Good Day Lynn
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply06 Nov 2018, 06:59
Official
Good Day Lynn
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
