CB
Christiaan B

1 reviews | Active since Apr 2013

11 May 2017, 14:16

Delivery

<p>Good day,</p> <p> </p> <p>A new card was request more than 2 weeks ago, I even received the confirmation that the courier company will be delivering. Still nothing! Where is my card???!!!!</p> <p> </p> <p>This is realy bad service</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 May 2017, 14:59
Official

Good day Ms. christbotma

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***