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yajna G

1 reviews | Active since Dec 2011

04 Aug 2015, 14:14

DELIERY FOR DEVICE APARTMENT TO NOTE!!

DIGITAL PLANET /RAM COURIES FAILED TO DELIVER 3 TIMES<br> <br> ONCE THEY WERE THERE DID NOT BUZZ<br> <br> SECOND TIME THEY WERE THERE DID NOT BUZZ AND CALLED ON NO NUMBER ID WHILE I WAS THERE ON THE PHONE TO DIGITAL PLANET TALKING TO YUSRAA<br> <br> HE COULD NOT GIVE ME THERE NUMBER - I HAD RUN OUTSIDE TO GET THEM! THEY JUST LEFT<br> <br> YESTERDAY THEY DID NOT BUZZ AGAIN NOW IT SAYS MY ORDER IS CANCELLED!<br> <br> <br> MR DELIVERY/TAKEALOT HAVE BEEN AT ME 3 TIMES IN THE LAST WEEK DELIEVRING AND PICKING UP - ABSOLUTELY FANTASTIC NO PROBLEMS WITH THEM!<br> <br> YOU NOW LOST A SALE1<br> <br> WHEN ORDERING SUCH EXPENSIVE ITEMS YOU WOULD EXPECT THE COURIER TO BE IN DIRECT CONTACT WITH THE CUSTOMER TO ENSURE DELIVERY<br> <br> EVERY TIME THEY SAID 9 AM - 3PM AND KEPT ARRIVE 2:3PM! AFTER WAITING ALL DAY WITH NO NOTIFICATION!<br> <br> <br> THE WHOLE EXPERIENCE WAS DISGUSTING AND ALSO HAPPENED WHEN I ORDER A 15 OOO RAND IPHONE!<br> <br> <br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Aug 2015, 14:47
Official
Hello anonymous101,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 735589.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)