Deliberate subbotage and rudeness

<p>Today, I visited FNB prospecton branch. I wanted to deposit cash for somebody in Lesotho. The teller punched in the account number and asked if it was a Lesotho account and I rep**** yes. Seconds later she told me that the account number is invalid. I had to call the account owner several times who still maintained that the account number is correct. I resorted into doing Internet transfer which was successful. After that I went back inside the bank to inform the lady that the account number is valid and Internet transfer was successful. She punched the same account number again and said oh yes the account number is valid. These consultants treat customers like stupid. She purposely made me run around for no reason and I worse part she was laughing about it making me look like a fool. This has made me question doing any of my banking in FNB as the consultants are clueless about customer care.</p>