1 reviews | Active since Sept 2014
Deliberate sabotage!!!!!
<p>I opened my account in woodmead 2 years ago, since then FNB has gone out of its way to make my life hell.</p> <p>I have had hundreds of issues with this bunch and every time i never get a proper response. In the meantime FNB decided that my relationship banker is now in Delmas!!!!!</p> <p>I never gave them permission to do this but in typical fnb *********** style its the norm.</p> <p>Today i went to the petrol station and of course the transaction was declined 5 times before it worked. I end up looking like an idiot due to this but of course this is part of fnb's plot against me.</p> <p>Someone at fnb is deliberatley sabotaging my account for some reason or the other as nobody else has this type of problem!</p> <p>I'm sick of fnb, they never ever bother to respond to complaints and the ombudsman also never investigates complaints but dismisses them.</p> <p>To make matters worse i have personally seen on their idiotic system that i complain too much and that my complaints should be ignored!!</p> <p>Pathetic, useless, ***********, arrogant, inefficient mob.</p>
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 991595
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 991595
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Received a mail from them and as to be expected its not their fault, blah, blah, blah. I asked why my relationship banker is in delmas and of course they dont know, big surprise there!
I'm still waiting for the relationship banker from woodmead to contact me, but i suppose that will happen when hell freezes over
Amazing how inefficient and clueless FNB actually are, I should write a book about this lot, will be a best fiction seller as nobody will believe things can be this bad in real life!!
Received a mail from them and as to be expected its not their fault, blah, blah, blah. I asked why my relationship banker is in delmas and of course they dont know, big surprise there!
I'm still waiting for the relationship banker from woodmead to contact me, but i suppose that will happen when hell freezes over
Amazing how inefficient and clueless FNB actually are, I should write a book about this lot, will be a best fiction seller as nobody will believe things can be this bad in real life!!
Good Day
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused. Kindly be advised that your comments have been escalated once again to the relevant manager to address and will be making contact with you shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Good Day
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused. Kindly be advised that your comments have been escalated once again to the relevant manager to address and will be making contact with you shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
I was told by the "relationship banker" at woodmead branch that FNB think I'm a ******** as I supposedly owe them money, This was in fact referred to the ombudsman who ruled in my favour yet FNB simply ignore this.
Best part is FNB are allowed to happily treat me like dirt and get away with it, then they have the cheek to advertise eveywhere what a great bank they are, personal touch and all the other lot of nonsense.
Dealing with the mafia would be a more pleasant experience!!! Pathetic lot
I was told by the "relationship banker" at woodmead branch that FNB think I'm a ******** as I supposedly owe them money, This was in fact referred to the ombudsman who ruled in my favour yet FNB simply ignore this.
Best part is FNB are allowed to happily treat me like dirt and get away with it, then they have the cheek to advertise eveywhere what a great bank they are, personal touch and all the other lot of nonsense.
Dealing with the mafia would be a more pleasant experience!!! Pathetic lot
