BS
Brian S

1 reviews | Active since Sept 2014

05 Apr 2017, 07:40

Deliberate dilly dallying

<p>I had forex paid into my account with a value date for yesterday, after numerous mails to fnb, all of which were ignored I still havent received anything.</p> <p>In the meantime the Rand has strngthened considerably leaving me out of pocket due to fnb playing little games</p> <p> </p> <p>I am so tired of fnb with all their nonsense and shocking incompetence and arrogance</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Apr 2017, 09:59
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)