AvdM
Anno van der Meulen
1 reviews | Active since Nov 2013
21 Jan 2016, 11:27
Delete my cell number from your database NOW.
My account was closed by FNB in 2015. All of a sudden, i got a sms stating that i must update my proof of address at a branch, get sms in order for me to buy airtime, got another sms for cellphone banking lite... I CAN NOT MAKE USE OF ANY OF THE SERVICES YOU OFEER ON THE SMS SENT TO ME. I am no longer a client of FNB<br> <br> Stop communicating with me, as i am no longer a client of FNB because of your choice to close my account.<br> <br> Contact me per email with the outcome of this complaint. DO NOT PHONE ME, as i am not in a mood, or willing to talk to anybody at FNB., Thank you.
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Jan 2016, 11:56Hello wieweet,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 852564.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 852564.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply21 Jan 2016, 11:56
Official
Hello wieweet,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 852564.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 852564.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)