delays closing of account

Settled amount outstanding and requested closure of my credit card.

Cannot get the admin team to send me a letter / statement that my card has been settled and closed.

Apparently there is no way of reaching this admin team that deals with this.

There is also no manager or supervisor that we can speak to.

There is also no supervisors at the fnb call center willing to take my calls.

Who is managing these teams at fnb?

been on the phone 20 minutes already....no help...

your service is pathetic