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Celine G
1 reviews | Active since Nov 2018
23 Jan 2025, 09:19
Delayed Virtual Card Transactions - Error from FNB!!!!
How can FNB experience a delay in processing virtual card transactions for literally almost a month between 25-31 December 2024 and then send me a petty in contact message "sorry for the inconvenience" now my account is in like a minus R3500 because I only get paid on the 25th of January 2025 due to your technical errors and now I am short again for the following month????? How can we budget if you guys cannot even give us an accurate and timeous reflection of our balances and only debit / process payments a month later??? This is ridiculous man - what to do now??? Are you guys going to compensate me for your errors??? I am getting so sick of all these issues with you guys month after the other!!!
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Celine G's updateReviewer Update
23 Jan 2025, 09:21And this would mean that my Ebucks rewards were then also delayed or not processed accurately due to above mentioned error, no wonder my ebucks rewards were s low this month? I literally only buy through my virtual card to qualify for ebucks rewards now because of this I get nailed twice basically!!
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Celine G's update23 Jan 2025, 09:21
Reviewer Update
And this would mean that my Ebucks rewards were then also delayed or not processed accurately due to above mentioned error, no wonder my ebucks rewards were s low this month? I literally only buy through my virtual card to qualify for ebucks rewards now because of this I get nailed twice basically!!