Delayed transactions. ***
<p>I did my normal purchases and transactions from the 22 July . And the bank statement is only updating now . Worse, some of the transactions i did two days ago are only through now. Can u imagine. O thought i had money and the next thing nothing. I thought this was the most innovative bank in the world. There is no point in winning an innovative award when u fail to service your clients with basic requirements. Now i didn't plan properly. Eish. When i transact please take ur money. I dont carry a calculator around to check how much i have. </p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 977136
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 977136
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)