Delayed Progress on New Business Account

On January 21, 2016 a business account was opened telephonically which was shortly followed by myself scanning and emailing required documents to [Email Removed] On 28 January 2016, we received an email stating certain documents were still outstanding, they were as well scanned and emailed to [Email Removed]<br> <br> On 3 February 2016 we tried to deposit funds into the account but transaction was cancelled, because there is a hold on the account. FNB Musgrave called Business Desk on ***, spoke to Sinaye who confirmed that she would email \KENT\" for the hold to be taken off. All documents were again emailed by the FNB Musgrave to [Email Removed] (who opened the business account) and also saved of the account profile. <br> <br> Despite my cooperation on the matter, and furnishing required documents timeously, the hold has still not been taken off. This is causing delays on other progressive operations of the business. Your assistance on the matter will be highly appreciated"