DN
Desiree N
1 reviews | Active since Apr 2011
22 Jan 2020, 18:30
Delayed pension fund payout
I resigned from FNB in November and between Momentum and FNB, the pension fund withdrawal process has been pathetic. Nobody gets back to me at all, and there is no contact it seems unless people resort to social media. It will be almost 2 months since I resigned and no payout yet. Can someone please payout my pension or at least contact me to advise me on what is going on.
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Jan 2020, 10:38Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Jan 2020, 10:38
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***