LM
Lamlela M
1 reviews | Active since Dec 2018
05 Dec 2018, 15:05
DELAYED FNB CREDIT CARD
If I could rate Zero I would...after the horrible experience of being transferred from one consultant to another without getting anywhere. I ordered my credit card two and a half months ago and I still haven't received it. When I call FNB they give me the courier company number which doesn't even recognize my ID Number and I'm back to nowhere. Why can't a consultant help me order another card or at least make the matter their responsibility?? I'm really dissatisfied with this treatment
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FNB (First National Bank)'s replyOfficial
06 Dec 2018, 09:18 Good Day LamlelaThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : ***NF Regards, Client Experience Team Tel number: ***
FNB (First National Bank)'s reply06 Dec 2018, 09:18
Official
Good Day LamlelaThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : ***NF Regards, Client Experience Team Tel number: ***