AZ
Andrie Z

1 reviews | Active since Dec 2015

06 May 2016, 07:55

Delayed external and internal transaction reporting / late debit orders

I am unhappy that I cant see if I have funds or not / not accurate. Transactions three days ago not appearing on bank statement. Debit orders was 4 days late, even my internal FNB revolving loan, I paid money to account from fnb account and it was not clearing. I have been fined R 575 . I feel FNB can give me a break this time. With all the network problems its getting better to work with cash. Your Plattekloof ATM also out of service.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2016, 09:49
Official

Dear Mr Van Zyl,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 918056.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: 087 *** (option one)