KT
Kundai T
1 reviews | Active since May 2019
24 May 2019, 12:59
Delayed credit limit action
So I app**** for a credit card limit increase online on Sunday 19 May 2019. Application was finalized on Monday 20 May 2019 by 9am (all documents submitted). I was told the funds will reflect 3-5 days, today is the 5th day no funds and still counting. Surely If i knew it will take this long Its only logical to have app**** for a new credit card with a different service provider, since the upgrade waiting period is as long as a new application, well if not better.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
24 May 2019, 14:22Good Day Kundai Tinarwo
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply24 May 2019, 14:22
Official
Good Day Kundai Tinarwo
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
KT
Kundai T's updateReviewer Update
25 May 2019, 08:4524 hours later after escalating this issue, no funds yet, I have no reason to continue banking with FNB, this to me was a simple matter, this is disappointing, when closing my account please dont tell me to wait 30-90days to complete the process
KT
Kundai T's update25 May 2019, 08:45
Reviewer Update
24 hours later after escalating this issue, no funds yet, I have no reason to continue banking with FNB, this to me was a simple matter, this is disappointing, when closing my account please dont tell me to wait 30-90days to complete the process