Delay

<p>We opened an account via FNB online and we submitted all documents and when we called the first time we did specify that we need it for funding. Now when we call we wait on the phone for long and we spend lot of airtime without being assisted and the funder says if we don't bring the bank account number with a bank statement the are withdrawing our funding. We need the account ASAP FNB has been the best bank and is still is wwe just don't know what's the delay with the account. Please help we cant afford to lose this funding. We send emails but there was no respond also. The name of our NPO is El Shaddai Foundation ref no ********** </p>