De*****ing customers
FNB offered me a temporary loan on line and I accepted on the 26/09/2017. The money was deposited on the same day. 28/09/2017 then FNB debited the whole loan amount plus initiation. Their terms aand conditions says I have 31 days to repay the loan, I dont understand how they then recoup the money within 2 days. They are de*****ing customers because in 2 days they have gained the extra fees and you the customer you left exploited.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)