RP
Rowan P
1 reviews | Active since Dec 2015
04 Dec 2015, 13:10
DEFORMATION OF CHARACTER
My father went to draw money out of an ATM in Kensington shopping centre on Voortrekker road, Maitland, with my mothers bank card so that he could buy supplies for his small printing business. After inserting the card into the ATM and entering his pin, an African man came up behind my father telling him that the machine is broken and he should \push this button"thusly leaning over my fathers shoulder briefly tampering with the machine. My father then tried to remove the card after the ATM asked for his cell phone number but nothing came out.<br> He then called my mother"
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Replies (1)FNB (First National Bank)'s replyOfficial
07 Dec 2015, 08:08Hello Master Pea****,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826674.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826674.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Dec 2015, 08:08
Official
Hello Master Pea****,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826674.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826674.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
