Definitely a ****** bank

I am soo disappointed in FNB . I am currently trying to apply for a home loan again; however FNB declined me as they have me under debt review and still owing Webank an amount of R638.71. I was under Debt review and I have settled all my creditors in 2016. Direct Axis seems to be a problem . I have settled the amount and have forwarded the Paid up letter that I received in 2016 from the attorneys to FNB . i thought this was sorted as i have been through this in 2021. FNB still has an amount that sshows outstanding even though its been settled in 2016 with the attorenys!!!! Is FNB and Wesbank not the same? Strange thing is , My Husband and Myself Bank with FNB. We have our personal Company that banks with FNB as well so why does FNB still need another Paid up Letter? Its now clear that FNB does not assist people. We will definitely be changing banks. People beware of FNB!!!!