defective cellphone
<p>I have purchased a FNB gold phone from FNB,which I am still paying for, from the time of purchase,I have had no joy with said cellphone,have tried on numerous occasions to ask the to solve this problem, but to no avail,the place I was sent to fix my phone,which is a company called wefix,don't do repairs on those kind of phones anymore because there is no parts,so hence I am told that I cannot be helped,then to add insult to injury,the company who they get there devices from wants to give me a new contract with and even worse phone and I still have to continue paying the other contract,no very impressed with this.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
