LT
Lesego T
1 reviews | Active since Oct 2021
08 Nov 2021, 11:54
DEFAULT INFORMATION NOT REMOVED
Hi
I was listed as default payer for 2 years. My credit report shows that my FNB account was moved to PAID UP after that 2 year period had prescribed.
Surprisingly, The account reverted backward to being in arrears the following month!! How is this even possible? This is captive behavior, It cannot happen that you keep account information indefinitely (Even after listing me for a default)
Helpful (0)
Replies (5)0
Replies (5)LT
Lesego T's updateReviewer Update
08 Nov 2021, 15:26Hi
I keep getting a flimsy response from a tool named Loseph.
Maybe FNB should teach their staff to read before responding.
Can this compliant be handled by someone more Senior?
Regard
L
I keep getting a flimsy response from a tool named Loseph.
Maybe FNB should teach their staff to read before responding.
Can this compliant be handled by someone more Senior?
Regard
L
LT
Lesego T's update08 Nov 2021, 15:26
Reviewer Update
Hi
I keep getting a flimsy response from a tool named Loseph.
Maybe FNB should teach their staff to read before responding.
Can this compliant be handled by someone more Senior?
Regard
L
I keep getting a flimsy response from a tool named Loseph.
Maybe FNB should teach their staff to read before responding.
Can this compliant be handled by someone more Senior?
Regard
L
LT
Lesego T's updateReviewer Update
09 Nov 2021, 10:12(Section 73) (Regulation 17) of the NCR act states that the retention period for adverse information that is listed (In this case a default) is 2 years
You keep account information indefinitely (Even after listing me for a default)image.png 125.57 KB
You keep account information indefinitely (Even after listing me for a default)image.png 125.57 KB
LT
Lesego T's update09 Nov 2021, 10:12
Reviewer Update
(Section 73) (Regulation 17) of the NCR act states that the retention period for adverse information that is listed (In this case a default) is 2 years
You keep account information indefinitely (Even after listing me for a default)image.png 125.57 KB
You keep account information indefinitely (Even after listing me for a default)image.png 125.57 KB
LT
Lesego T's updateReviewer Update
10 Nov 2021, 17:45 Hi
Please do not insult my intelligence.
I got an email for Loseph I'm claiming prescription (which is not the case).
My account was handed over and a default letter was issued, I was listed for two years from the date of default. The FNB account was moved to PAID on the 2nd anniversary of the default then reverted back to arrears.
I know my what I'm saying, please dont play DUMB.
The retention period for for adverse listing is 2 years, WHY IS MY ACCOUNT STILL SHOWING ARREARS???????????
Regards
Lesego
Please do not insult my intelligence.
I got an email for Loseph I'm claiming prescription (which is not the case).
My account was handed over and a default letter was issued, I was listed for two years from the date of default. The FNB account was moved to PAID on the 2nd anniversary of the default then reverted back to arrears.
I know my what I'm saying, please dont play DUMB.
The retention period for for adverse listing is 2 years, WHY IS MY ACCOUNT STILL SHOWING ARREARS???????????
Regards
Lesego
LT
Lesego T's update10 Nov 2021, 17:45
Reviewer Update
Hi
Please do not insult my intelligence.
I got an email for Loseph I'm claiming prescription (which is not the case).
My account was handed over and a default letter was issued, I was listed for two years from the date of default. The FNB account was moved to PAID on the 2nd anniversary of the default then reverted back to arrears.
I know my what I'm saying, please dont play DUMB.
The retention period for for adverse listing is 2 years, WHY IS MY ACCOUNT STILL SHOWING ARREARS???????????
Regards
Lesego
Please do not insult my intelligence.
I got an email for Loseph I'm claiming prescription (which is not the case).
My account was handed over and a default letter was issued, I was listed for two years from the date of default. The FNB account was moved to PAID on the 2nd anniversary of the default then reverted back to arrears.
I know my what I'm saying, please dont play DUMB.
The retention period for for adverse listing is 2 years, WHY IS MY ACCOUNT STILL SHOWING ARREARS???????????
Regards
Lesego
LT
Lesego T's updateReviewer Update
11 Nov 2021, 11:19 Vanessa Applegreen | 10:45 AM (33 minutes ago) |
Morning Sir,
Please note that we deal with the collections aspect of things.
I am afraid if I were to indulge you on the processes of client, I may omit certain facts.
Please refer correspondence to the following email address: ***
Should you require any additional assistance regarding setting up a payment arrangement, please feel free to contact me directly.
KIND REGARDSVanessa ApplegreenSupervisor Brooks & Luyt Inc132 Jan Smuts Avenue, Rosebank, 2193
P O Box 72621, Parkview, 2122Tel : 011 ***; Fax : ***
E-MAIL: ***WhatsApp: https://wa.me/***
Morning Sir,
Please note that we deal with the collections aspect of things.
I am afraid if I were to indulge you on the processes of client, I may omit certain facts.
Please refer correspondence to the following email address: ***
Should you require any additional assistance regarding setting up a payment arrangement, please feel free to contact me directly.
KIND REGARDSVanessa ApplegreenSupervisor Brooks & Luyt Inc132 Jan Smuts Avenue, Rosebank, 2193
P O Box 72621, Parkview, 2122Tel : 011 ***; Fax : ***
E-MAIL: ***WhatsApp: https://wa.me/***
LT
Lesego T's update11 Nov 2021, 11:19
Reviewer Update
Vanessa Applegreen | 10:45 AM (33 minutes ago) |
Morning Sir,
Please note that we deal with the collections aspect of things.
I am afraid if I were to indulge you on the processes of client, I may omit certain facts.
Please refer correspondence to the following email address: ***
Should you require any additional assistance regarding setting up a payment arrangement, please feel free to contact me directly.
KIND REGARDSVanessa ApplegreenSupervisor Brooks & Luyt Inc132 Jan Smuts Avenue, Rosebank, 2193
P O Box 72621, Parkview, 2122Tel : 011 ***; Fax : ***
E-MAIL: ***WhatsApp: https://wa.me/***
Morning Sir,
Please note that we deal with the collections aspect of things.
I am afraid if I were to indulge you on the processes of client, I may omit certain facts.
Please refer correspondence to the following email address: ***
Should you require any additional assistance regarding setting up a payment arrangement, please feel free to contact me directly.
KIND REGARDSVanessa ApplegreenSupervisor Brooks & Luyt Inc132 Jan Smuts Avenue, Rosebank, 2193
P O Box 72621, Parkview, 2122Tel : 011 ***; Fax : ***
E-MAIL: ***WhatsApp: https://wa.me/***
LT
Lesego T's updateReviewer Update
11 Nov 2021, 11:21Hi
Brooks & Luyt is refusing to engage with me on this Matter!!
Is there absolutely non one who wants to help?
My request is simple:
You moved the account to PAID UP status after the 2 years default period past (correctly so), and then reverted it back to being in arrears!!!
Why are you flip flopping on what is law? THE ACCOUNT MUST REMAIN IN THE PAID UP STATUS!!!
The data retention period that is stated in the NCR act.
You cannot retain the account information on credit bureaus indefinitely:
https://www.ncr.org.za/index.php/departments/education-and-communications
Regards
Lesego
Brooks & Luyt is refusing to engage with me on this Matter!!
Is there absolutely non one who wants to help?
My request is simple:
You moved the account to PAID UP status after the 2 years default period past (correctly so), and then reverted it back to being in arrears!!!
Why are you flip flopping on what is law? THE ACCOUNT MUST REMAIN IN THE PAID UP STATUS!!!
The data retention period that is stated in the NCR act.
You cannot retain the account information on credit bureaus indefinitely:
https://www.ncr.org.za/index.php/departments/education-and-communications
Regards
Lesego
LT
Lesego T's update11 Nov 2021, 11:21
Reviewer Update
Hi
Brooks & Luyt is refusing to engage with me on this Matter!!
Is there absolutely non one who wants to help?
My request is simple:
You moved the account to PAID UP status after the 2 years default period past (correctly so), and then reverted it back to being in arrears!!!
Why are you flip flopping on what is law? THE ACCOUNT MUST REMAIN IN THE PAID UP STATUS!!!
The data retention period that is stated in the NCR act.
You cannot retain the account information on credit bureaus indefinitely:
https://www.ncr.org.za/index.php/departments/education-and-communications
Regards
Lesego
Brooks & Luyt is refusing to engage with me on this Matter!!
Is there absolutely non one who wants to help?
My request is simple:
You moved the account to PAID UP status after the 2 years default period past (correctly so), and then reverted it back to being in arrears!!!
Why are you flip flopping on what is law? THE ACCOUNT MUST REMAIN IN THE PAID UP STATUS!!!
The data retention period that is stated in the NCR act.
You cannot retain the account information on credit bureaus indefinitely:
https://www.ncr.org.za/index.php/departments/education-and-communications
Regards
Lesego