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Carice-lee Wardle

1 reviews | Active since May 2015

05 Jun 2015, 17:07

DEFAMATORY STATEMENT UNWARRANTED FROZEN ACCOUNTS

In 2013 I discovered that my business account was frozen, so I went into the branch which was Cresta. The staff as well as bank manager couldn't find a possible reason and therefore contacted the person who put the hold on the account who was Fahdilla Thompson. She said it was due to ***** on the account however could not stipulate or show documentary evidence of this fact. She mentioned my ID was ********** even after the staff at Cresta assured her all my particulars and account were in order. She ordered that my account be closed and a cheque be issued of the amount that was inside the account not giving much reason accept for a bad attitude and utter rudeness throughout.<br> Its 2015 and I have two other business accounts with FNB , one which i am a shareholder and signatory of and the other my sole business. I simply went to get a new card for my personal cheque account and again the same events transpired. FAHDILLA THOMPSON. called my a ********* which is defamatory, froze all Juristic business account which don't only belong to me.was rude, out of line and couldn't give again reasons for this behaviour. Urgent court proceedings commence against FNB and her personally

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2015, 08:01
Official
Hello leeonline,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 699296.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)