1 reviews | Active since Nov 2013
defamation of character
<p>Good Day</p> <p>I app**** for a bond from FNB and was rejected die to me being under debt counselling. This information is not true and I want proof of where FNB got this information from. I had to pay R80 to Transunion for a credit report and they advised my credit score is 951 which is excellent. Experian says my name us clear as well. For my 1st car FNB rejected me and Standard approved me, my 2nd car FNB rejected me and VWFS approved me, my 3rd car FNB rejected me and MFC approved me. I need a reason to stay with you. FNB is not helping me why should i stay? My wife and I banked with you for years and i will change our bank and never apply for motor finance or home loan or credit card with FNB again. This is a defamation of my character in saying i am under debt counselling when this information isnt true. I want a written apology or proof showing me im under debt counselling</p>
Good day jaredwoolfuth,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback
The reference for your complaint is 939112.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day jaredwoolfuth,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback
The reference for your complaint is 939112.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)