Deeply disappointed in FNB

I have to say that I am deeply disappointed in FNB and how they are handling people during this very difficult time facing people due to Covid 19. Nobody chose this. Yet when it came to payment holidays offered by other banks there was no problem. When it came to them they offered you a loan and even then they did not pay everything agreed to and still expected you to pay the full loan amount. Then getting rude calls from their staff in the homeloan department after going under debt review. This did not happen to me personally but I have to say it left a sour taste in my mouth. Once my debt is paid off with FNB I will moving all my account to Nedbank that treat people with dignity. What FNB forgets is that times may be hard now but it won't stay that way. The way you treat people during hard times says a lot and they will lose a lot of clients this way. I will never refer anyone to FNB and neither will I be dealing with them in future. As soon as I can I will be moving. This is just sad in that in the past I was always impressed with them.