aV
adele V
1 reviews | Active since Sept 2009
02 Dec 2024, 11:36
Deductions on my access bond credit
I tried emailing, calling and instant chat without any luck. I have a fnb home loan with an access bond. I have a credit but now my balance is less. Why is money being deducted from my access bond credit?
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adele V's updateReviewer Update
03 Dec 2024, 11:49"We confirm that the available prepaid/flexi balance on the account is: R***XX We also note multiple credits and debits on the account over the past year which have resulted in the funds being decreased. We are also adamant that the amount is correct but please let us know if you would like us to do a prepaid recon to confirm this."
I have always ensured the amount transferred was placed back as this is my credit and would work like this in a savings.
I have always ensured the amount transferred was placed back as this is my credit and would work like this in a savings.
aV
adele V's update03 Dec 2024, 11:49
Reviewer Update
"We confirm that the available prepaid/flexi balance on the account is: R***XX We also note multiple credits and debits on the account over the past year which have resulted in the funds being decreased. We are also adamant that the amount is correct but please let us know if you would like us to do a prepaid recon to confirm this."
I have always ensured the amount transferred was placed back as this is my credit and would work like this in a savings.
I have always ensured the amount transferred was placed back as this is my credit and would work like this in a savings.