RM
Ruth M

1 reviews | Active since Mar 2014

24 Apr 2018, 13:16

DEDUCTIONS FOR WHAT???

Good day

I have a connect bundle that goes off on the 1st of each month. so today 24/04/2018 when i deposited a R100 to transfer to someone else, the bundle deducted

Why???!!!

I would like my R100 refunded back to my account asap. This should not even have happend in the first place

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Apr 2018, 13:50
Official

Good Day Zoey ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to FNB Connect and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***