1 reviews | Active since May 2017
deduction of money without arrangement
<p>I recieved a sms from my phone that the sum of R850 has been transferred from my account to loan account without arrangement with the bank. I took my car to a service with the hope that I have enough cash to pay for it , as the matter stands right now I donnot know what i can do, </p> <p>I went to my nearest fnb branch at Smith Street for assistance they checked in the system they find out who did this but when they called the person who authorised this deduction never pick up his/her phone , the number is ********** .</p> <p> </p> <p>Can I have my money back right now please . </p>
Good day Mr.akgmsimango
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr.akgmsimango
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***