1 reviews | Active since Dec 2012
Deduction for a phone i dont have
<p>Dear Fnb connect, how do you deduct for a phone that is not im my possession. The phone was taken a month ago and i was told it would take 14 days to repair or replace, its been 4 weeks and no one is bothering to call me back!!</p>
Good Day,
Thank you for bringing this to our attention and please accept our apologies for frustration caused.
Your complaint has been received and was routed to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for bringing this to our attention and please accept our apologies for frustration caused.
Your complaint has been received and was routed to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
This is really not on, I received the new phone and its still giving me the same message as per the previous phone. It requires a sim provider pin, how is that possible when only an FNB sim card is being used. I also require feedback on my refund of R59.
This is really not on, I received the new phone and its still giving me the same message as per the previous phone. It requires a sim provider pin, how is that possible when only an FNB sim card is being used. I also require feedback on my refund of R59.