Deducting funds after instruction was given tostop

Last year December 2015 I was placed under Debt Review.<br> All credit providers were contacted by my debt counsellors to cancel all debit orders immediately.<br> After all debit orders were cancelled even my FNB credit card debit order was cancelled, but my revolving credit loan carries on till this day on deducting even after a agreement has been reached between all parties concerned. Now they are trying to pass the buck by saying that I have not cancelled it, but debt review has cancelled it on my behalf according to all documents FNB has already received.<br> <br> Any contact made with FNB by myself just ends in some useless new number to call or any email sent they just hide behind a form I have to sign even after debt review has sent documentation to cancel it.<br> <br> Expected more customer service than this FNB.