TR
Tondani R

1 reviews | Active since Jan 2016

28 Jul 2017, 08:41

decreasing bank balance

<p>I was very shocked when my account balance kept decreasing in My bank account without any debit orders that I was aware of. I had abalance of about R20 left in my account, But teh following day I was shocked it was a negative R150 and then 2days later it was a negative R200. I never understood where the money was going. They informed me that the money was decreasing because I had a small balance in my bank. This still does not make sense. i was so mad because I had to cover for all those negative balances taht I never incurred.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2017, 09:14
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***