Declines card transactions for no reason.

FNB is fast becoming the worst bank in the country. They are the absolute pits. Just a pity i cannot give 0 stars.

I contacted the bank prior to overseas travel asking them to allow my cards to be used overseas (as i have done for the past 20 years). When i tried using my credit cards overseas they were being declined.

When i contacted the call centre via the app i was told that they were “doing me a favour” declining my transactions as they suspected *****. Why the hell ask me to list my countries of travel and the dates if you are going to decline my transactions?? You are not doing me a favor, you are causing me an inconvenience and embarrassment.

I am a Private Wealth Client with ten FNB bank accounts, but i am truly disgusted with the pathetic way the bank treats its clients. I don’t even expect anyone to contact me regarding this matter because they offer zero customer service to their clients.